Resolute Cafe Barista Team Leader

Part Time, Staff
Highlands College
Posted 2 months ago

The Barista Team Lead will create an excellent guest experience through serving in various roles within the Resolute Café. This role will report directly to the Director of Dining and Retail.

The Barista Team Lead is responsible for communicating with guests for their food orders. They are responsible for communicating coffee descriptions and ingredient details. They are to have a complete menu and ingredient knowledge. They will be responsible for communicating any dietary or allergen needs. They will help create an enjoyable experience with assisting guests with getting what they need. The Barista brings comfort and confidence to the guests with their food and menu knowledge. The Barista serves our guests by creating a quick, easy, stress-free “check-out.”

Reporting to: 
Director of Dining and Retail

Specific Duties and Responsibilities: 

  • Create an enjoyable experience assisting guests in the caf√©
  • Handle and serve coffee for guests following the instructions provided
  • Assist guests with coffee and drink selections
  • Operate coffee machinery and equipment
  • Maintain cleanliness of equipment and serving utensils
  • Knowledgeable of complete menu and ingredients
  • Follow all food health and safety guidelines
  • Actively pursue and greet guests
  • Provide a quick, easy, stress-free check out for guests
  • Create weekly schedules for team
  • Track inventory of products
  • Place order of products
  • Supervising team during shift
  • Engage in team development
  • Report any issues to Director of Dining & Retail
  • Other duties as assigned
  • Affirm the Statement of Faith and uphold the Core Values and DNA of the College, exemplifying them by word and lifestyle.

Personal Characteristics 

  • Ability to work as part of a team
  • Ability to stand for extended periods of time
  • Effective communication skills
  • Excellent time management
  • Ability to work quickly without sacrificing quality or customer care

Education & Experience 

  • Some knowledge of coffee trends with a focus on quality, presentation, and sanitation

Extent of Public Contact 

  • Medium

Physical Demands 

  • Moderate exposure to physical risk.
  • Prolonged standing
  • Very active
  • Twisting, turning, bending
  • Use of a step ladder
  • Need to lift up to 30 pounds

Application Process
To apply, email resume to applicants@highlandscollege.com. Only electronic submissions will be reviewed.

Job Features

Job CategoryPart Time, Staff

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