Residence Life Coordinator

Full Time, Staff
Highlands College
Posted 3 weeks ago

Summary of Responsibilities 
The Residence Life Coordinator is a full time professional staff member who lives on campus and is responsible for the operational functions of the department related to the overall development of a positive residential learning-living environment. The functions include, but not limited to, management of residence hall maintenance program, supervision of residence hall student-staff (RA’s) and community programming for students.

Reporting to:
Executive Director of Resident Life

Specific Duties and Responsibilities: 

  • Provide leadership and oversight of the Residence Hall
  • Work alongside the Resident Life XD to provide leadership, training, development, and oversight of the Resident Assistants
  • Work alongside the Resident Life XD to establish community programing and events within the Residence Hall
  • Be available to answer the needs and requests of Residents and Resident Assistants
  • Oversee the day-to-day operations of the Residence Hall
  • Maintain high visibility and availability, including representation at Preview Days, recruiting events and new student orientation
  • Work together with the Resident Life and Student Development Department for events and meetings
  • Oversee the maintenance and repairs process within the Residence Hall
  • Work with the security team as needed
  • Be available on call to respond to student emergencies
  • Maintain a safe, clean environment in the Residence Hall, establishing systems as needed
  • Be an active participant in the Residence Life Community
  • Communicate any student concerns, referrals, recommendations immediately to the Executive Director and Resident Life

Other Duties: 

  • Be actively engaged in ministry at Church of the Highlands and Highlands College by leading small groups
  • Affirm the Statement of Faith and uphold the Core Values and DNA of the College, exemplifying them by word and lifestyle
  • Create a high-touch environment (love, encourage, welcome people)
  • Assist in compiling and revising content for Highlands College Student Handbook
  • Other duties as directed and required

Personal Characteristics: 

  • Demonstrates a genuine interest in supporting others
  • Encourages the contribution of others and takes their views into account
  • Public speaking and social skills
  • Enthusiasm, confidence and a can-do attitude
  • Strong sense of production and presentation
  • Highly focused, self-starter with high-energy
  • Ability to remain resilient under pressure and effectively adapt to multiple demands, ambiguity, and rapid change
  • Ability to work in a multi-task environment
  • Strong administrative abilities
  • Steady, positive attitude, people-oriented, team player, customer service minded
  • Strong work ethic, commitment to excellence
  • Exhibits excellent verbal and written communication skills
  • Demonstrates excellent interpersonal and conflict resolution skills

Leadership Requirements: 

  • Provide leadership within the Residence Hall and functions as direct report to Executive Director of Resident Life
  • Lead and develop teams to effectively reach set goals
  • Oversee students, staff and interns occasionally
  • Sets clear and challenging objectives, inspiring and encouraging high performance in teams and individuals.
  • Reviews progress achieved, publicly and privately recognizing achievement
  • Anticipates the possible demands and outcomes of a particular task or situation – plans and prioritizes appropriately

Education & Experience: 

  • Education:
    • Associates degree required; Bachelor’s degree preferred
  • Experience:
    • Experience working with students
    • Management / Leadership Experience
    • Experience building teams
    • Customer Service
    • Student leadership, student activities, and/or student life experience preferred
    • Ability to handle multiple projects effectively
    • Ability to learn and use student information system software
    • Exceptional interpersonal, verbal, written, and organizational skills

Extent of Public Contact: 

  • High

Physical Demands: 

  • Moderate exposure to physical risk
  • Good physical condition is required
  • Ability to lift 50 lbs without assistance
  • Ability to stand for long periods of time

Application Process
To apply, email resume to applicants@highlandscollege.com. Only electronic submissions will be reviewed.

Job Features

Job CategoryFull Time, Staff

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